Our Reviews
Daniel S|2025 Chevrolet Malibu
Confirmed Service Customer
3/16/2026
My car was there for 7 hours, the service department never called and gave me any information on what was being done, what needed to be done, or when I could pick it up. After I made 3 calls and put on hold 2x, they did call and report that they are "checking with the technician".....AFTER 7 HOURS THEY ARE NOW GOING TO CHECK WITH THE TECHNICIAN????? I went there to pick up my car, I asked to speak to the service manager and he was not very professional and had poor "customer concern". The report was " nothing could be found" with their diagnostics and test drive, even though 10 days earlier they stated they had "3 reports" that there was something with the traction system!!!!! I mentioned to the service manager that I will seek another dealership to service my 2025 Malibu - a car I purchaseed 11 months ago !
3/24/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
NORTH AUGUSTA, SC
Herbert B|2025 Chevrolet Tahoe
Confirmed Service Customer
3/20/2026
Service was fast and awesome
3/21/2026
We appreciate your awesome review! It’s great to hear your service was fast and excellent. We look forward to keeping that momentum going!
NORTH AUGUSTA, SC
Judy H|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/20/2026
From the scheduling staff and concierge staff to the mechanics and cashier they were all GREAT
3/21/2026
Thank you for your wonderful review! We're glad every part of your visit, from start to finish, was handled so well by our team. It’s a pleasure providing a seamless experience!
BEECH ISLAND, SC
Elbert P|2026 Chevrolet Equinox
Confirmed Sales Customer
10/9/2025
Will our sales man was very patient, knowledgeable about our product and very helpful
EDWARD JONES
10/10/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
LINCOLNTON, GA
Tierra M|2019 Chevrolet Spark
Confirmed Service Customer
10/9/2025
Friendly staff greeted me on arrival and helpfully explained to me where the restroom and waiting area was. I was given updates throughout my appointment. Overall, very pleasant experience.
10/10/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GROVETOWN, GA
Louis T|2025 Chevrolet Trax
Confirmed Service Customer
10/23/2025
The lady who checked me in had a great spirit and was AWESOME! She was so happy to assist me. She took me to the waiting room offered me snacks and my cars service was completed quickly. It was a great day at Master Chevrolet!
10/25/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
AUGUSTA, GA
Daniel S|2019 Chevrolet Equinox
Confirmed Service Customer
10/15/2025
Very professional and personal.
10/16/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
NORTH AUGUSTA, SC
Stella S|2021 Chevrolet Blazer
Confirmed Service Customer
10/21/2025
Everyone I dealt with was very professional and friendly. I arrived a few minutes early and was taken right in to the service area. My wait time was far shorter than I expected and I was given extra information on new tires.
10/22/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Master Chevrolet, LLC!
AIKEN, SC
Rodger N|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/27/2025
I had a bad day . On my way to town my Chevy Silverado just quit , no warning , no noise, just shut off ! I coasted to a wide berm and was able to get off the road . I called a towing service and was at Master's Chevy Dealership in a surprisingly short time . I met Joshua Williams their service manager and immediatley liked him. His friendly assurances and professional manor eased my mind about the diagnostics that still layed ahead . To make a long story short , diagnosed as a faulty fuel pump control module . Replaced it and cleared codes and also replaced a glow plug that I requested changed out . My Duramax came back to life and I'm very well satisfied with my dealings with Master's Automotive . Will use their services again if another bad day should happen !
10/28/2025
Wow, we're glad you had such a wonderful experience with us! Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
AIKEN, SC
James M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/15/2025
Fast service and did an excellent job
10/16/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
BARNWELL, SC
Sue S|2003 Chevrolet Suburban
Confirmed Service Customer
10/17/2025
I asked for bumper to bumper inspection and it wasn’t done. Multi-inspection was done. Multi-inspection did NOT show work that needs to be done in front so that alignment can be done. I took it somewhere else for 2 tires (cause they weren’t in stock there) and when I went back to the other place the next day for alignment, that’s when I found out several parts at front tires need replacing.
10/18/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SPRINGFIELD, SC
Stan H|2024 GMC Sierra 1500
Confirmed Service Customer
10/29/2025
Came in for service and a tire repair. Amber took me in right at my appointed time. Was in and out before I knew it and all serviced performed perfectly. Great staff and service!
10/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WARRENVILLE, SC
Henry R|2010 Chevrolet Tahoe
Confirmed Service Customer
11/3/2025
Good service people were helpful and friendly
11/4/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
WILLISTON, SC
Sandra P|2024 Buick Envista
Confirmed Service Customer
11/7/2025
Professional and cheerful at 7:30 AM
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
TRENTON, SC
Ken C|2008 Chevrolet Silverado
Confirmed Service Customer
11/12/2025
I was not kept up to speed on process. Name never appeared on the system. It took 3 calls to set up the appointment for an oil and filter change. Took almost 2 hours for the service. The waiting area needs a serious upgrade. in comparison , same service at Kia takes no more than an hour. I get an inspection report and a vacuum and exterior wash .
11/12/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
AIKEN, SC
Ryan I|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/9/2025
Travis White provided outstanding assistance and customer service during the purchase of our new truck. We are extremely happy with both the deal and the vehicle. The dimensions that Travis verified were accurate, so the truck fits perfectly in our garage. We also appreciate the finance manager (Will )efficiency in securing exactly what we needed. They made our purchasing experience incredibly easy and enjoyable, and They have certainly gained a customer for any future vehicle purchases.
TRAVIS WHITE
10/10/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
LEXINGTON, SC
Curtis W|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
10/14/2025
The personnel are very professional
10/15/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AUGUSTA, GA
Barbara D|2025 Chevrolet Equinox
Confirmed Service Customer
10/16/2025
I was only there for 30 minutes and I appreciate that. All employees were very friendly.
10/17/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
GRANITEVILLE, SC
William T|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/24/2025
I couldn't be happier Drew and Mike treated me like I was family I totally satisfied with everything they've done for me I believe they're the two people that make that shop run you're lucky to have them thank you
BENJAMIN GUNNELS
10/25/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GROVETOWN, GA
Larry G|2026 Chevrolet Colorado
Confirmed Sales Customer
11/12/2025
It was an easy process. No "hard sell" techniques. They had what I wanted and we reached an agreement for the purchase. Having purchased from this dealer before, and used their service, I was not that this was another positive experience.
BENJAMIN GUNNELS
11/13/2025
We’re thrilled your purchase process was easy and pressure-free! It’s wonderful to hear that another visit with us lived up to your expectations, and we look forward to welcoming you back whenever you’re ready for your next great experience.
AIKEN, SC
Monty F|2023 Chevrolet Bolt EUV
Confirmed Service Customer
11/12/2025
The shop started work at the appointment time and finished quickly with a tire rotation and electronic inspection. The cost was good and the entire process was efficient.
11/13/2025
We love hearing that your visit was efficient and affordable! Our goal is to make every step—from appointment to finish—easy and stress-free. Thank you for sharing your experience, and we look forward to serving you again soon. We're here for you anytime you need us!
AIKEN, SC
Larry C|2019 GMC 1500 Sierra
Confirmed Service Customer
10/27/2025
Good customer service and the staff is wonderful.
10/28/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Master Chevrolet, LLC
HEPHZIBAH, GA
Phylicia D|2021 GMC 2500HD Sierra
Confirmed Service Customer
11/2/2025
I had check engine lights within 3 days, my ac stopped blowing cold at the same time. I inquired about returning vehicle, they wont accept it back and wont fix it. I wont be returning. They play in your face, are very disrespectful and i havevthe right mind to sue them for their incompetence and blatant disrespect and disregard when i spent so much money.
11/4/2025
Hello Ms. Dubose, When you picked your vehicle up from our service department last week, there were no issues at that time. Our service team has offered for you to bring your vehicle back to us for further inspection. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
WINDSOR, SC
Serina D|2024 Chevrolet Trailblazer
Confirmed Service Customer
11/2/2025
Everything was Excellent
11/3/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
AUGUSTA, GA
Herbert B|2025 Chevrolet Tahoe
Confirmed Service Customer
11/5/2025
Very professional plus job well done
11/6/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
NORTH AUGUSTA, SC
Robin D|2021 GMC Yukon XL
Confirmed Service Customer
11/10/2025
Great experience
11/10/2025
We’re so happy to know you had a great experience! That’s exactly what we love to hear. We look forward to keeping that great energy going on every visit — because every experience should feel just as easy and positive as this one!
AIKEN, SC
Sean W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/10/2025
Took 1.25 hrs for scheduled oil change. Smelled like weed when I left.
11/10/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SALLEY, SC
Dinah D|2013 Buick LaCrosse
Confirmed Service Customer
11/17/2025
Left my vehicle on a Tuesday morning and picked it up on Friday. Service was completed and I'm a satisfied customer.
11/18/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
AUGUSTA, GA
Robert S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/18/2025
Good people, good service!
11/19/2025
Your praise for our good people and good service means a lot, and we’re grateful to be the team you can count on every time.
AIKEN, SC
Patricia Z|2022 Chevrolet Spark
Confirmed Service Customer
10/17/2025
Employees are wonderful whether buying a vehicle, financing or having a regular service visit.
10/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AIKEN, SC
Chase M|2026 Chevrolet Trax
Confirmed Sales Customer
10/18/2025
Everyone at the dealership was incredibly friendly. They seemed to actually want to help you find a vehicle within your stated price range with the features you were looking for. Nothing felt pushy, forced, or sleazy - something I can't say for other dealerships in the area. Master really wanted to make you feel like family, so I'll definitely recommend them to anyone looking to purchase a new or used vehicle.
BRANDON PENNINGTON
10/19/2025
We’re overjoyed that our team made your experience so comfortable and genuine! Knowing you felt truly cared for — without pressure or sales tactics — is exactly the family-like atmosphere we’re proud to create for every guest.
WARRENVILLE, SC
Adrianne R|2019 GMC Acadia
Confirmed Service Customer
10/30/2025
Everyone was kind and helpful. They were fast and efficient. I love the notifications updating the status of the car. I very much appreciate getting notified I had oil changes owed to me from my purchase as previous members who are now gone did not. The improvements are very noticeable. Lastly I appreciate the lady driving my car in since the bay door was closed. It was misty raining outside and I was not confident in my skills. She made it look easy.
10/31/2025
Thank you so much for your kind words! We’re thrilled to hear that our team made your experience smooth and enjoyable. It’s wonderful to know that the notifications and service improvements are helpful, and we’re always happy to assist in any way to make things easier for our customers. We truly appreciate your feedback and look forward to serving you again!
BARNWELL, SC
Harry L|2026 Chevrolet Equinox
Confirmed Sales Customer
11/21/2025
I had a Very Good experience at Masters Automotive in Aiken SC. Salesman, Brandon Pennington, was very professional and did not pressure me and I felt immediately that i couldtrustn him. He presented me with a one page overview of my purchase. This was very good and helped me understand our "DEAL". I found no chaos in the showroom and no one was running back and forth to sales manager with offers and counter offers. I hope to have a long relationship with the folks that helped me with the ourchase of my 2026 Equinox ACTIV.
BRANDON PENNINGTON
11/22/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Harry! We are always more than happy to assist you if anything else comes up. Take care!
NEW ELLENTON, SC
Jason J|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/9/2025
I came in to have my transmission checked and ended up needing a new transmission at 64k miles. As unfortunate as that was Pierre was my advisor and he did and excellent job. It took nearly a month to get approvals from the extended warranty company, get a transmission, and get payment from the warranty company but he was there every step of the way keeping me updated and advocating on my behalf. He called when he said he was going to and was very transparent on the process and how much time it would take. My last experience with Master Chevrolet was not positive, however this recent experience with Pierre was completely opposite.
10/10/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
AIKEN, SC
Jerome F|2013 Chevrolet Equinox
Confirmed Service Customer
11/8/2025
Master Chevy always does right by me. I appreciate their partnership. Jerome
11/9/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
AIKEN, SC
Danny T|2023 GMC Yukon XL 1500
Confirmed Service Customer
11/12/2025
I called and left my concerns on the voicemail of the service manager
11/17/2025
Our team has acknowledged this review.
SALUDA, SC
Paul H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/14/2025
You guys charged me for 2 hours work when it actually took 1 hour I know what the book says but common sense should fall in here somewhere. I’m very disappointed I never thought I’d get cheated by a dealership i know you want publish this my dealership back in Oklahoma also says it is excessive
11/17/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
AUGUSTA, GA
Michael J|2020 Buick Encore GX
Confirmed Service Customer
11/19/2025
I’m disappointed the mechanic said that he could find the problem as to why my check engine light was on. It is still on and my dash is loose and bolts on my battery were missing. The price for service was outrageous and the problem has not been resolved. I will not be a repeat customer nor will I refer anyone else I would not want anyone to experience what I did.
11/21/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
BARNWELL, SC
James J|2015 Chevrolet Tahoe
Confirmed Service Customer
11/24/2025
Had a oil change and tire rotation
11/25/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
AIKEN, SC
Michael B|2023 Chevrolet Suburban 1500
Confirmed Service Customer
10/29/2025
N/A
10/30/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
BARNWELL, SC
Wanda K|2022 Chevrolet Trax
Confirmed Service Customer
11/1/2025
Excellent service
11/2/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
AIKEN, SC
Tyler H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/5/2025
Very professional. Very thero during the inspection finding a nail in one of my tires
11/6/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WILLISTON, SC
Michael L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/22/2025
Very professional
11/24/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
NORWAY, SC
Wayne F|2016 GMC 2500HD Sierra
Confirmed Service Customer
12/6/2025
Very helpful and personable staff.
12/7/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
BEECH ISLAND, SC
Stan H|2019 Chevrolet Blazer
Confirmed Service Customer
11/26/2025
Came in for routine service and everything was performed flawlessly as always. I do all my vehicle service here.
11/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful d
WARRENVILLE, SC
Mark S|2019 Chevrolet Corvette
Confirmed Service Customer
11/26/2025
I received excellent customer service upon my arrival at the dealership and during the entire process of getting my vehicle serviced. Everything was explained to the service advisor that I wanted them to do for me. My vehicle was completed in a timely manner and I'm a happy customer. I would highly recommend using this dealership to maintain your vehicle.
11/27/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
HEPHZIBAH, GA
Gregory W|2026 Chevrolet Colorado
Confirmed Service Customer
12/9/2025
Quick service! Excellent customer service.
12/10/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GRANITEVILLE, SC
Bobbie O|2013 Chevrolet Equinox
Confirmed Service Customer
12/18/2025
Friendly staff. Was in and out in quickly.
12/17/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
BELVEDERE, SC
Jason G|2025 GMC Sierra 1500
Confirmed Service Customer
12/29/2025
Josh was nice but just aggravating that they ordered and installed wrong parts the first time so I took it back and they still had wrong parts so had to wait on those to come in before work completed. The installer should have noticed they were the wrong parts before installing, I'm not the mechanic and I new immediately they were incorrect when I looked at it.
12/30/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
AIKEN, SC
Todd F|2021 GMC 1500 Sierra
Confirmed Service Customer
11/21/2025
The issue has been repaired
11/22/2025
Hi there, thank you for taking the time to leave a review for us at Master Chevrolet, LLC. We're happy we could meet your expectations! Thank you again for leaving us this response!
GRANITEVILLE, SC
Judy H|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/2/2025
Very friendly and prompt
12/3/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BEECH ISLAND, SC
Trudy G|2024 Chevrolet Equinox
Confirmed Service Customer
12/10/2025
Very friendly and efficient service.
12/11/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AIKEN, SC
Daniel C|2024 Chevrolet Tahoe
Confirmed Service Customer
12/10/2025
Michael Fowler was rude and belittling to my wife. There is no place for that in business. I would like a call from a GM or Service Manager to discuss. 803-640-0217
12/12/2025
Our team has acknowledged this review.
WINDSOR, SC
Deb H|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/10/2025
Service was prompt & the gal that took in my vehicle was super helpful.
12/11/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
AIKEN, SC
Harry B|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
12/19/2025
Service department worker was nice and the work they do are best
12/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
NORTH AUGUSTA, SC
Domingo P|2024 Chevrolet Trax
Confirmed Service Customer
12/31/2025
Prompt and courteous
1/1/2026
Hi, we are so happy to read such a great review about Master Chevrolet, LLC! We do hope we can be of assistance in the future. Take care!
GRANITEVILLE, SC
Robert D|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/1/2026
Best purchase experience ever for me in my 53 years of car buying! Travis is a consummate professional, courteous, and very knowledgeable. And the Masters Manager was equally courteous and professional! Finance took all of 8 minutes to complete the transaction and I believe the entire process including driving my trade in and test driving the new Chevy took about 1.5 hours! Incredible!!
TRAVIS WHITE
1/2/2026
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
AIKEN, SC
Wayne M|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/6/2026
Great experience with great people!
WAYNE MORGAN
1/7/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
EVANS, GA
Lynn G|2025 Chevrolet Blazer
Confirmed Service Customer
10/31/2025
My v6 became a v8 so I took it to the dealer for a check up. Three software upgrades were required. Done in a couple of hours and out of there. Back to v6.
11/1/2025
We’re glad we could help bring your V6 back to its proper power — and in record time, too! Quick, efficient fixes like these are what we strive for. Wishing you a fantastic day and many smooth miles ahead!
AIKEN, SC
Merilyn H|2023 Chevrolet Equinox
Confirmed Service Customer
11/18/2025
Always I meet a smile n a kind word. My car was checked in n checked out within an hour. The service was for oil change n tire rotation. Great job everyone
11/19/2025
We appreciate your kind words—being greeted with a smile, checked in and out within the hour, and receiving smooth oil change and tire rotation service is exactly the welcoming rhythm we love delivering.
NORTH AUGUSTA, SC
Gabriela A|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/5/2025
Great experience with Master Chevrolet. Our salesman was Travis. No gimmicks, very transparent dealership! Gave us top dollar for our trade.
TRAVIS WHITE
12/6/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Master Chevrolet, LLC. Thank you so much again for your feedback! We hope you have a great day!
GROVETOWN, GA
Wayne J|2020 GMC 1500 Sierra
Confirmed Service Customer
12/29/2025
You kept my vehicle for over a month an replaced the oil pump and other parts. the engine locked up while you were test driving it. I was bullied into paying over $2200 for the incompetent service by the service advisor Pierre Herrin who repeatedly lied to me to cover his own tracks. I hope I never have to do business with you again!
1/2/2026
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
NEESES, SC
Cynthia K|2022 Chevrolet Trailblazer
Confirmed Service Customer
1/9/2026
I have been diagnosed with ALS and to say that life is difficult especially walking and talking, has been challenging, so when my Trailblazer was giving me all kinds of warnings both dashboard and email that my oil life was at 2% and needed service now! Well I was very anxious to say the least of how am I going to get my car into Master, I had no help with this, and the thought of bringing it into the service area made me nuts. So I called and tried to be as clear with my speech as I could when I spoke to Amber, I apologized for my speech and she was as sweet as can be “it’s ok take your time” she said. So I explained my situation and this blew me away when she then said “ we can have someone come and pick up the car and get it serviced and return it to you”. Well In all my years I have never had a car dealer do anything like this before, I was really speechless! Every time I go in for service it’s always been pleasant, I actually miss going in. So there are really good people in this world and I find Master Chevrolet is good people that really care for there people. Thank you so very much, you were a Godsend. Cindy Kubovic
1/10/2026
Thank you so much for sharing your experience with us. We are truly grateful for your kind words and trust. Providing care, understanding, and support to our customers is very important to us, and we are honored to have been able to help during a challenging time. Your feedback means a great deal to our entire team, and we look forward to continuing to assist you whenever you need us.
AIKEN, SC
Rosie C|2025 Chevrolet Trax
Confirmed Service Customer
11/17/2025
They were able to take me in without an appointment and immediately fixed the issue at hand. They also took care of an issue that I had a separate appointment for later in the month which was awesome.
11/18/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
GREENWOOD, SC
Christa S|2016 Chevrolet Malibu
Confirmed Service Customer
11/27/2025
This was the worst customer service I've received in a long time. I only got communication about my car when I called. When I did I would get told the same thing. My car was there for 14 days, but I was told on day 5 that the parts came in so I'm assuming it was just forgotten about until I kept calling to check the status on it. The day I came to pick it up I wasn't greeted just stared at by one of your service advisors, and made felt like I was a bother. I won't come back to this dealership nor will I recommend it to anyone.
11/28/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
WINDSOR, SC
Herbert G|2023 Chevrolet Colorado
Confirmed Service Customer
12/17/2025
Very professional tech group. They made the experience go as smoothly as possible. I would recommend them to anyone!
12/18/2025
Hello, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
NORTH AUGUSTA, SC
Sharon S|2016 Chevrolet Malibu
Confirmed Service Customer
12/17/2025
Did a great job
12/18/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
AIKEN, SC
Wayne F|2016 GMC 2500HD Sierra
Confirmed Service Customer
1/1/2026
Josh was great handling everything.
1/2/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
BEECH ISLAND, SC
Timothy P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
1/7/2026
oil change and tire rotation. 30 minutes and out. Great job. A little on the expensive side though.
1/8/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
AIKEN, SC
Mario Z|2020 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
Friendly service.
1/8/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!
AIKEN, SC
David S|2026 Chevrolet Colorado
Confirmed Sales Customer
1/11/2026
Recently purchased a 2026 Chevy Colorado and it was the best new car buying experience I have ever had. Travis White was my sales person and he was very professional and knowledgeable. The entire experience was quick and easy. Very professional. I Would highly recommend Travis and Master Chevrolet.
TRAVIS WHITE
1/12/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
AIKEN, SC
Charles H|2026 Chevrolet Equinox
Confirmed Sales Customer
11/21/2025
Special thanks to Brandon Pennington for his help, great job
BRANDON PENNINGTON
11/22/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Master Chevrolet, LLC. If you're ever in need of more help, please let us know!
AIKEN, SC
Toy R|2025 Chevrolet Trax
Confirmed Service Customer
11/28/2025
Outstanding!!!!
11/29/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GRANITEVILLE, SC
Chad B|2021 Chevrolet Tahoe
Confirmed Service Customer
12/1/2025
Love this place. Everybody is so knowledgeable and helpful!!
12/2/2025
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
AIKEN, SC
George R|2021 Chevrolet Trailblazer
Confirmed Service Customer
1/2/2026
Efficient
1/3/2026
We're glad everything was completed efficiently and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
AIKEN, SC
Marissa C|2022 Chevrolet Trailblazer
Confirmed Service Customer
1/2/2026
Price gauging. $1,400 for an oil change, new battery and new antena... $180 of which was just to test my battery. Unless something is covered under the warrenty, I will not be returning.
1/3/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
AIKEN, SC
Clayon G|2005 Chevrolet Silverado 1500
Confirmed Service Customer
1/2/2026
We brought in a older model truck, and we were very pleased with the service. The work was done quickly, professionally, and correctly. The staff was friendly, knowledgable, and kept us informed throughout the process. Great experience overall.
1/3/2026
We're glad everything was completed quickly, professionally, and correctly! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
WAYNESBORO, GA
Dave G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/9/2026
-
1/9/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
WINDSOR, SC
Michael J|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/1/2026
As always, Master''s Chevrolet provided excellent, efficient and economical service.
AMBER BEERS
2/3/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
COLUMBIA, SC
Lorie J|2019 Chevrolet Trax
Confirmed Service Customer
12/12/2025
Not really sure what happened. Sent my car in for a fluid leak and engine light on. Sent my car in for service and got a call it would be done by 5:30 the same day. They replaced the radiator cap to fix the leak and returned my car with the light still illuminating on the dash. I don’t understand why they never fixed the problem. They reset the light after I brought it to their attention that it was not fixed, this being one of the two reasons I sent my car in for them to fix. I was told if the light comes back on to call back and set an appointment to leave for another day for them to assess the issue. Why did it not get looked at the first time? Why did the service department state my car was fixed when it obviously still had one of the initial problems I took it in for? If I do bring it back, since I have had y’all do so much work on it this year, will they return it again without fixing it? Why did nobody fix it the first time and ack as if seeing an engine service light still illuminated seemed ok without any question to me the customer, even though that is one of the reasons it went to the shop. I had taken a few days off because I figured it would be a few days, now I am asked to reschedule another appointment and leave my car. This truly should have been taken care of this visit I am giving you feedback on. I truly want to give a lower rating.
12/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WARRENVILLE, SC
Mark C|2025 Chevrolet Colorado
Confirmed Service Customer
1/15/2026
Easy check-in and completed on time.
1/16/2026
Thank you for the smooth and positive feedback. We’re glad your check-in was easy and your service was completed right on time. We appreciate your visit and look forward to helping you again.
AIKEN, SC
Mike M|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/15/2026
Very professional staff with all work done in a timely fashion.
1/16/2026
Thank you for recognizing our timely and professional staff. We’re glad your work was completed efficiently and with care. We appreciate your trust and hope to see you again soon.
AIKEN, SC
Olin C|2026 Chevrolet Equinox
Confirmed Sales Customer
1/23/2026
Brandon was amazing at helping us secure our new vehicle. He stayed late and answered all our questions and concerns. We really appreciated all his help!
BRANDON PENNINGTON
1/24/2026
Hi, we're happy you found our staff to be so supportive during your experience here at Master Chevrolet, LLC! We sincerely value your business and look forward to your next visit. Take care!
AUGUSTA, GA
Jane B|2022 Chevrolet Traverse
Confirmed Service Customer
2/2/2026
Air filter indicator was not reset as it still says it needs to be replaced. This is the second time of service that indicators have not been reset after service. Other than this service was great.
PIERRE HERRIN
2/3/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
AIKEN, SC
Rhett S|2017 Chevrolet Express
Confirmed Service Customer
1/19/2026
Terrible! The worse I have ever experienced with the service department and Mike. I brought my van in with 1 code and squeaking belt Mike called said it needs an injector and also a compressor. I said fix it whatever it needs They called me and said it was ready right at close about 6:00 and left the key in it When I picked it up, it still had the same code, plus 3 new codes on the same circuit and squeaking now more than ever Wires hanging all out the dash by the fuse box and the bracket that holds the code reader is missing I called and they stated bring it back They keep it for weeks, stated waiting on a part for warranty They called and said it’s ready to come pick it up The van now reads all the same codes, stabiliilock, 3 heater circuit codes, pluse 3 additional, running to lean, manifold pressure, and misfire Now the van is running rough This vehicle gets worse every time I get it back from this service department I brought it to Master chevy because I wanted ASE certified Chevy mechanics working on my vehicle and this was a huge mistake I now have it in another Chevy shop and I will be suing this location for the $2000 + dollars I’ve already paid them, the current repairs to fix all thier mess ups, and all of my down time as this is a service vehicle I am going to put all this on social media about Mike and Master Chevy in Aiken as soon as I get the new mechanics diagnoses to make the needed repairs I don’t not recommend master Chevy in Aiken and do not plan to buy another Chevy Here are all the codes my vehicle is reading after they said it’s ready -P0202 -P0050 -P0152 -P0155 -P0171 -P0106 -P0300
1/22/2026
Our team has acknowledged this review.
AIKEN, SC
Amber S|2019 Buick Enclave
Confirmed Service Customer
1/23/2026
The young lady that greeted me upon entry was exceptional! She's very friendly with all customers, she knows how to speak, and I like that she shows pictures of what the issues are with your vehicle. I was in for an oil change, scheduled, and ibwas in and out within 1.5hr. With no issues, comfortable waiting area.
1/24/2026
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
AIKEN, SC
Denise L|2020 Chevrolet Trax
Confirmed Service Customer
2/8/2026
Service department personnel waa friendly and knowledgeable
JOSHUA WILLIAMS
2/9/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WILLISTON, SC
William H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/9/2026
xx
JOSHUA WILLIAMS
2/10/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
AIKEN, SC
Jerry S|2022 Chevrolet Colorado
Confirmed Service Customer
2/11/2026
Great service and timely execution.
AMBER BEERS
2/12/2026
Thank you for the great feedback! We’re glad your service was timely and well executed. We look forward to welcoming you back soon.
AIKEN, SC
Kimberly B|2026 Chevrolet Tahoe
Confirmed Service Customer
1/15/2026
The dealership was wonderful to work with on buying the vehicle. I am still waiting part of my IOU that was set up on the day of purchase. I am having issues with the new car that I shouldn't be having and would like to have them address if I need to bring the vehicle back. SO the dealership have the car over night to fix the factory door jam paint issue and back seat cup holder. Once I picked it up, that night I lost control of my heating and air system. When adjusting the temperature, it automatically went to a temperature I didn't want sent. Even turning the unit off, it came back on. The next day it went back to normal but noted that issue. Than I lost the Apple car play option on the screen. Had to do an infotainment reset to get that back working. Make noted. Now today the rear gate will not work correctly. It says it is turned off. Not sure how that could happen but this is the third thing to happen electronically on a brand new car that is not every 3 months old.
1/16/2026
Our team has acknowledged this review.
HEPHZIBAH, GA
Michael V|2026 Chevrolet Traverse
Confirmed Sales Customer
1/15/2026
Very friendly and professional staff. They really treat you like family.
BRANDON PENNINGTON
1/16/2026
We’re grateful for your warm and encouraging comments about our staff. Treating our guests like family is always our goal. Thanks for visiting us, and we can’t wait to welcome you back.
IRMO, SC
Eugene H|2026 Chevrolet Equinox
Confirmed Service Customer
1/19/2026
Service completed satisfactorily and in very timely manner.
1/21/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GROVETOWN, GA
Hannah D|2004 Chevrolet TrailBlazer
Confirmed Service Customer
1/31/2026
Amber was the best!! she was prompt, communicative & personable
AIKEN, SC
Lawrence E|2023 Chevrolet Trailblazer
Confirmed Service Customer
2/11/2026
The service dept guys are so nice and friendly. The job was done in a very short time and when I went to the cashier she was very helpful in taking care of my points that I didn't know how to find
JOSHUA WILLIAMS
2/12/2026
Thank you for your thoughtful feedback! We’re delighted our service team and cashier were helpful and efficient during your visit. We can’t wait to assist you again.
AIKEN, SC
Thelma R|2015 Chevrolet Equinox
Confirmed Service Customer
2/13/2026
The always explain what’s going owen with the car
JOSHUA WILLIAMS
2/14/2026
Thank you for your kind words! We’re glad our team takes the time to clearly explain what’s going on with your vehicle, and we appreciate your trust.
AIKEN, SC
Christopher D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/17/2026
They did great but expensive oil change, guess this is the new normal.
AMBER BEERS
2/18/2026
We truly appreciate your honest and balanced feedback. While costs may change over time, we’re glad the service itself met your expectations and value your continued trust.
NORTH AUGUSTA, SC
Kimberly P|2021 Chevrolet Camaro
Confirmed Service Customer
1/11/2026
I had tires put on my car. Everyone was professional and nice.
1/12/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GRANITEVILLE, SC
Wanda K|2022 Chevrolet Trax
Confirmed Service Customer
1/14/2026
Excellent service as always for routine maintenance
1/14/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
AIKEN, SC
James M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/26/2026
Service was very quick and started on time
1/28/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BARNWELL, SC
Lynn D|2025 Chevrolet Blazer
Confirmed Service Customer
2/2/2026
I was pleased with the time factor. In and out in a reasonable time. I was slightly disappointed that they no longer do the 100? Point checklist. I was spoiled from getting my colorful checklist that told me that they gave a decent look over of my vehicle. I guess everything these days are changing for the worse instead of better. Such a shame. Customer service used to be a big deal.
AMBER BEERS
2/3/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
AIKEN, SC
Donald H|2014 Chevrolet Cruze
Confirmed Service Customer
2/5/2026
Great service
JOSHUA WILLIAMS
2/6/2026
Thank you for the kind review. We’re happy your service experience was great. We look forward to assisting you again soon.
AIKEN, SC
Keith G|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/13/2026
Excellent service. Great staff!
JOSHUA WILLIAMS
2/14/2026
Thank you for recognizing our staff! We’re pleased your service experience was excellent, and we hope to welcome you back soon.
LAURENS, SC
Angela F|2020 Chevrolet Equinox
Confirmed Service Customer
2/17/2026
Great service
AMBER BEERS
2/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
NORTH AUGUSTA, SC
Jeanette M|2022 Chevrolet Equinox
Confirmed Service Customer
2/19/2026
NA
AMBER BEERS
2/20/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
NORTH AUGUSTA, SC
Gregory B|2024 Buick Encore GX
Confirmed Service Customer
2/25/2026
I was in out with no problem, they service my car and now it is run as well as it did before quiet.
AMBER BEERS
2/26/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
AIKEN, SC
John G|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/4/2026
Good
AMBER BEERS
2/4/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
AIKEN, SC
Kenneth B|2021 Chevrolet Corvette
Confirmed Service Customer
2/12/2026
The service that I had done on my vehicle was beyond reproach. Great service. The customer service was something that needed wanting. This was the 2nd time that I’ve experienced this. So at this point I have to assume it is the normal. However, being treated some kind of way is not a requirement for me. Because once again the service was excellent.
PIERRE HERRIN
2/13/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NORTH AUGUSTA, SC
David L|2026 Chevrolet Trailblazer
Confirmed Service Customer
2/16/2026
Arrived 30 minutes early and my service was completed promptly and professionally..
AMBER BEERS
2/17/2026
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
AIKEN, SC
Mr. K|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/25/2026
Amber was friendly and answered all questions. The service was extremely efficient.
AMBER BEERS
2/26/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
AIKEN, SC
Gabriel G|2023 GMC Sierra 1500
Confirmed Service Customer
2/26/2026
They repaired my trucks transmission which I believe would never have failed if the bean counters at General Motors had looked elsewhere for cost savings. I am thankful for receiving a loaner truck after having to rent a car because of the transmission failure. It only cost me around $900 dollars for the rental 😡.
PIERRE HERRIN
2/27/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GREENCASTLE, PA
Tramari A|2025 GMC Yukon XL 1500
Confirmed Service Customer
3/2/2026
I took my 2025 Yukon to get a service and the returned my vehicle with wires hanging from under my dash , the lady who checked my vehicle in witnessed nothing hanging or even visible, but I was told nothing is wrong it just happened to appear today . Be careful with these people
AMBER BEERS
3/3/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
THOMSON, GA
Garnett H|2016 Buick Enclave
Confirmed Service Customer
11/21/2025
In and out quickly with knowledgeable experts
11/22/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
AIKEN, SC
Lawrence B|2026 Chevrolet Colorado
Confirmed Sales Customer
12/3/2025
We enjoyed our experience at Master's with Brandon, Travis and Will. We highly recommend doing business with them. It was quick and easy, and we are very pleased with the truck.
TRAVIS WHITE
12/4/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
AIKEN, SC
June L|2025 Chevrolet Traverse
Confirmed Service Customer
12/26/2025
The service team is very friendly. Mike takes care of his customers and gets the job done. He is very helpful and nice. I would recommend them and I will continue servicing my vehicle there.
12/27/2025
We appreciate this wonderful and enthusiastic feedback. It’s great to hear Mike and the service team made you feel well taken care of and confident in your visit. Thank you for your recommendation and continued loyalty.
AIKEN, SC
Kenneth G|2026 Chevrolet Colorado
Confirmed Sales Customer
1/16/2026
My salesperson, Will, was very polite, respectful, and took the time to listen to what I wanted. We had to do a dealer swap to get the vehicle that I wanted, but Will kept me updated throughout the process. He handled the sale very well and I am very pleased.
EDWARD JONES
1/17/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
AIKEN, SC
Joe A|2005 GMC Sierra 1500
Confirmed Service Customer
1/16/2026
Very courteous and helpful, each person.
1/16/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
WAGENER, SC
Herbert E|2023 Chevrolet Colorado
Confirmed Service Customer
2/28/2026
Just the normal routine, as handled by the professionals on your staff. I would highly recommend them to anyone.
AMBER BEERS
2/28/2026
Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciate your recommendation. If there's anything else we can assist you with, don't hesitate to reach out!
NORTH AUGUSTA, SC
Michael L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
3/13/2026
The guy signing me in was not very customer friendly. The receptionist was very helpful and a beautiful personality.
3/14/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
NORWAY, SC
John K|2018 Buick Encore
Confirmed Service Customer
2/9/2026
Everything went well.
AMBER BEERS
2/10/2026
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
WINDSOR, SC
Richard C|2025 Chevrolet Trax
Confirmed Service Customer
2/25/2026
Everything went smoothly thank you
AMBER BEERS
2/26/2026
You're very welcome! We're glad we could assist you. Thank you for choosing us, and we look forward to seeing you again!
AIKEN, SC
CHRISTINE W|2026 Chevrolet Equinox
Confirmed Sales Customer
2/25/2026
We love the way you do business. Everyone is professional and curious. David and Will were great to work with. Also, your service department is the reason we came in to the dealership. Great bunch of people.
DAVID D
2/26/2026
Thank you so much for your kind words! We’re thrilled to hear you’ve had such positive experiences with both our sales and service departments. We truly appreciate your continued trust and look forward to serving you for years to come!
GRANITEVILLE, SC
STEPHEN M|2026 Chevrolet Trax
Confirmed Sales Customer
2/27/2026
super friendly staff
EDWARD E
2/27/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
NORTH AUGUSTA, SC
Ben W|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
3/4/2026
Mike was very professional and kept me informed all through the process of fixing my truck.
3/5/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
AIKEN, SC
Daniel S|2025 Chevrolet Malibu
Confirmed Service Customer
3/20/2026
My car was there for 7 hours, the service department never called and gave me any information on what was being done, what needed to be done, or when I could pick it up. After I made 3 calls and put on hold 2x, they did call and report that they are "checking with the technician".....AFTER 7 HOURS THEY ARE NOW GOING TO CHECK WITH THE TECHNICIAN????? I went there to pick up my car, I asked to speak to the service manager and he was not very professional and had poor "customer concern". The report was " nothing could be found" with their diagnostics and test drive, even though 10 days earlier they stated they had "3 reports" that there was something with the traction system!!!!! I mentioned to the service manager that I will seek another dealership to service my 2025 Malibu - a car I purchaseed 11 months ago !
3/24/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
NORTH AUGUSTA, SC
Joe F|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
3/25/2026
Got the warranty work done in a timely manner, but tried to upsell me on a brake job. Brakes are fine, but they should of pointed out the tires need replacing.
3/26/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
AIKEN, SC
Brittany M|2026 Chevrolet Equinox
Confirmed Sales Customer
3/13/2026
David gave me such a great experience. He was attentive, patient, and had great conversation throughout the whole experience. Will was also great! They made me feel very comfortable and not pushed like a lot of dealerships will make you feel. Definitely would buy from them again!
DAVID FIGUREROA IV
3/14/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
GRANITEVILLE, SC
Jacqueline M|2020 Chevrolet Equinox
Confirmed Service Customer
3/18/2026
Customer courtesy and care were great
3/18/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
AIKEN, SC
Steven C|2012 Chevrolet Equinox
Confirmed Service Customer
3/24/2026
The radio panel needed to be replaced for the third time since owning the SRX Cadillac ...The service was acceptable at the dealer ship but the replacement of the radio panel needs to be reviewed by the quality team... The reason given for the default by the service team was " the heat and sun cracks the panel " ahhh what's this ? the car is parked outside ?
3/23/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
AIKEN, SC
Robert K|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/30/2026
In and out in a timely manner
SPRINGFIELD, SC
Carlton T|2022 GMC 1500 Sierra
Confirmed Service Customer
4/5/2026
Everything went well!
AMBER BEERS
4/6/2026
Thank you for your positive feedback. We’re glad everything went smoothly and look forward to assisting you again.
GROVETOWN, GA
Jose R|2024 Buick Enclave
Confirmed Service Customer
4/7/2026
I arrived before my appointment and was taken care of within 5 minutes of my arrival. Everything was done within a very reasonable time, I did not have to wait long for the job to be done. I was given a check sheet of everything that was checked and a receipt of what was done before I paid at check out.
AMBER BEERS
4/10/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
AIKEN, SC
PAUL F|2026 Chevrolet Trax
Confirmed Sales Customer
4/7/2026
Great service
EDWARD E
4/8/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
AIKEN, SC
Dinah D|2013 Buick LaCrosse
Confirmed Service Customer
1/5/2026
Exceptional customer service
1/6/2026
Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
AUGUSTA, GA
Lisa S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/12/2026
Your service is improving, but nothing changes the fact that I bought an expensive lemon from the dealership and I’m stuck with it because despite having electrical issues again, again, and again, the dealer will not stand by this sale.
1/13/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
AIKEN, SC
Peter S|2019 Chevrolet Spark
Confirmed Service Customer
2/3/2026
Everything was completed properly. The cost contained $71 for an airfilter which appeared very high.
MICHAEL FOWLER
2/4/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
AIKEN, SC
Geneva C|2021 Chevrolet Blazer
Confirmed Service Customer
2/3/2026
Amber Beers was my advisor and she was very professional. Kudos to her for kindness in helping.
AMBER BEERS
2/4/2026
We appreciate your kind comments about Amber. Her professionalism and thoughtful service are what we strive for every day. Thank you for recognizing her hard work.
SALLEY, SC
Bo Q|2024 GMC Sierra 2500 HD
Confirmed Service Customer
2/23/2026
Service department was great, in and out in no time
AMBER BEERS
2/24/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
AUGUSTA, GA
Deanna S|2019 Chevrolet Equinox
Confirmed Service Customer
3/5/2026
Prompt and informative service.
3/6/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
AIKEN, SC
Judy H|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/20/2026
From the scheduling staff and concierge staff to the mechanics and cashier they were all GREAT
3/21/2026
Thank you for your wonderful review! We're glad every part of your visit, from start to finish, was handled so well by our team. It’s a pleasure providing a seamless experience!
BEECH ISLAND, SC
CHAD P|2026 Chevrolet Colorado
Confirmed Sales Customer
4/7/2026
My salesman Brandon P. Is an absolute rockstar! He gave me all the information I needed and answered my 100 questions about the truck and the process. He knew every answer and guided me through the buying process and offered me different options to meet my needs. If I could give 10 stars I would! TOP NOTCH!
BRANDON B
4/8/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
AIKEN, SC
James F|2024 Chevrolet Tahoe
Confirmed Service Customer
12/29/2025
The service department has been awesome and professional. Each time I got my Chevrolet Tahoe serviced here, I was greeted by a friendly person. She has been great and professional.
12/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BEACH ISLAND, SC
John W|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
1/10/2026
I was early but they started processing my truck right away. I didn't get the bumper to bumper walk through like the sign posted in the waiting room says. But they did come in there and let me know some things needed replacing. They had the price and service charges. It was pricey but hopefully they were the best parts and they had them there. I was very happy with that and my overall trip. Thanks
1/11/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BARNWELL, SC
Dinah D|2019 GMC 1500 Sierra
Confirmed Service Customer
2/26/2026
My service was great by Mr. Pierre Herrin. Excellent customer service provided today. The advices given made me decide to have all 4 replaced. So, thank you for updating me on my vehicle needs. I appreciate all staff and their service they provide. Until next time. Mrs. Dinah Dempsey
PIERRE HERRIN
2/27/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
AUGUSTA, GA
Sharye W|2013 Chevrolet Equinox
Confirmed Service Customer
3/6/2026
Staff works together to make sure the vehicle is taken care of. All very helpful and courteous.
3/7/2026
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
WARRENVILLE, SC
Paul H|2024 GMC Sierra 3500 HD
Confirmed Service Customer
4/6/2026
I had 2 coupons, 1 for $20 and 1 for $25. The service writer could not tell me why they used the lesser coupon.
PIERRE HERRIN
4/7/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
AIKEN, SC
Wanda S|2022 Chevrolet Trax
Confirmed Service Customer
4/8/2026
Excellent service as always
PIERRE HERRIN
4/9/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
AIKEN, SC
Sharye C|2013 Chevrolet Equinox
Confirmed Service Customer
4/17/2026
Professional staff with a smile.
MICHAEL FOWLER
4/18/2026
A professional and welcoming team makes all the difference. We are glad you were greeted with both expertise and a smile. We hope to see you again soon.
WARRENVILLE, SC
James L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/21/2026
The head guy in the service department let me know that I would have four extra oil changes and that I should not have had to pay for the oil change I had in august 2025. I should only have had to pay for the diesel fuel filter.
MICHAEL FOWLER
2/22/2026
Thank you for sharing your experience with our service team. We’re glad our department leader was able to clarify your oil change coverage and provide helpful information moving forward. We appreciate your trust and are always here to help.
AIKEN, SC
Tyler H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/26/2026
Had an exceptional experience at masters regarding a recent warranty claim on my truck. Dealing with warranty repairs can often be stressful, but Mr. piere made the entire process seamless.
PIERRE HERRIN
2/27/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided exceptional service. We truly appreciate your feedback and look forward to serving you again!
WILLISTON, SC
Alan B|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
3/2/2026
The entire interaction was awesome.
3/3/2026
We appreciate your enthusiastic feedback! It’s fantastic to hear that your entire interaction was awesome, and we look forward to assisting you again.
AIKEN, SC
Michael B|2023 Chevrolet Suburban 1500
Confirmed Service Customer
3/4/2026
Always great service
3/5/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
BARNWELL, SC
Lakeisha W|2009 Chevrolet Malibu
Confirmed Service Customer
4/9/2026
Always a pleasure to come and my car serviced no hassle no delays
AMBER BEERS
4/10/2026
We truly appreciate your loyal and kind words. It is wonderful to hear your visits are always smooth, hassle-free, and timely. We look forward to making your next service just as effortless.
AIKEN, SC
Eddie M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/14/2026
Great people and speedy service.
AMBER BEERS
4/15/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GRANITEVILLE, SC
Dinah D|2013 Buick LaCrosse
Confirmed Service Customer
4/20/2026
It was a Saturday morning that turn out to be smooth and great service. I appreciate Ms. Hannah bringing to my attention that one of the fluid caps was gone. I'm big on safety and so grateful for the staffs that service my vehicles are always doing the right thing. KUDOS TO THE SATURDAY MORNING CREW AT 8AM MAKING SERVICE DEPARTMENT SAFE AND AWESOME 👌.
AMBER BEERS
4/21/2026
This detailed and enthusiastic feedback is truly appreciated. We’re glad Hannah and the Saturday crew ensured a safe and smooth experience and we’ll be sure to share your kudos with the team.
AUGUSTA, GA
ASHLEY T|2026 Chevrolet Tahoe
Confirmed Sales Customer
4/30/2026
Great buying experience! Highly recommend Will and Wayne.
TRENTON, SC
Frank W|2025 GMC Yukon XL 1500
Confirmed Service Customer
2/28/2026
Excellent customer service
AMBER BEERS
3/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
AUGUSTA, GA
Joseph H|2026 Chevrolet Equinox
Confirmed Sales Customer
3/3/2026
Travis was Great!
TRAVIS WHITE
3/4/2026
Thank you for the great compliment about Travis. We’re glad to know he made your experience a positive one.
GRANITEVILLE, SC
Stephen O|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/3/2026
Had an issue with my 2022 Silverado 2500HD High Country, which was not purchased from Master Cadillac. Long story short, the service dept went above and beyond to determine what the cause of my problems were and provided resolution. I would recommend this dealership for anyone looking to purchase or have service done on their vehicles. Thank you.
AMBER BEERS
3/4/2026
We sincerely appreciate your thoughtful and detailed review. It’s wonderful to hear our service team went above and beyond to diagnose the issue and provide a solution, and your recommendation means a great deal to us.
GRANITEVILLE, SC
Latina C|2024 Chevrolet Malibu
Confirmed Service Customer
3/3/2026
Fast and friendly service
3/3/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
AIKEN, SC
James F|2024 Chevrolet Tahoe
Confirmed Service Customer
4/10/2026
The service department is excellent! Clean and professional service area.
MICHAEL FOWLER
4/11/2026
We appreciate your excellent feedback about our service department. It is wonderful to hear you value our clean and professional environment, and we look forward to serving you again.
BEACH ISLAND, SC
TAMARA S|2026 Chevrolet Traverse
Confirmed Sales Customer
5/2/2026
Our experience at Master Chevrolet was great. I knew what I wanted when I walked in and we got to test drive right away. I had my 5 year old with me and Travis, our salesman was great with everything it took to have a test drive and entertain her for several hours. The process was quick and easy and I would buy from there again.
TRAVIS T
5/5/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
GROVETOWN, GA
Mark B|2023 Chevrolet Colorado
Confirmed Service Customer
5/12/2026
Always professional and fast service. Josh is always very friendly. The entire service advisor team.is awesome. There has never been a bad experience at Master Chevrolet. Everyone from sales to service has always done above and beyond to assist with every need and request. We won't take our Chevys any where else!
JOSHUA WILLIAMS
5/21/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
AIKEN, SC
Herbert B|2025 Chevrolet Tahoe
Confirmed Service Customer
3/20/2026
Service was fast and awesome
3/21/2026
We appreciate your awesome review! It’s great to hear your service was fast and excellent. We look forward to keeping that momentum going!
NORTH AUGUSTA, SC
Ann S|2026 Chevrolet Trax
Confirmed Sales Customer
3/24/2026
I met Travis White at the dealership. He had the Chevy Trax out front waiting for a test drive. He was very cordial and helpful. It was Travis that made me want to make the purchase. He treated me like royalty. In fact the entire team was helpful but if any customer wants to buy a car in the best possible circumstance see Travis.
TRAVIS WHITE
3/24/2026
Thank you for your incredible and detailed review! We’re thrilled Travis and the team created such a welcoming and memorable experience for you. Enjoy your new vehicle, and we look forward to your next visit!
AUGUSTA, GA
Patricia C|2018 GMC Yukon
Confirmed Service Customer
4/6/2026
They let me know anything that needs attention to my vehicle
MICHAEL FOWLER
4/7/2026
We appreciate your helpful feedback. Keeping you informed about your vehicle’s needs is important to us, and we look forward to continuing that level of care.
BARNWELL, SC
Linda M|2025 Chevrolet Equinox
Confirmed Service Customer
4/21/2026
In & out, very prompt.
MICHAEL FOWLER
4/23/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
TRENTON, SC
Sandra W|2019 Chevrolet Malibu
Confirmed Service Customer
4/27/2026
The service department need new management. I've had to go back bc they did not reset my level as it was part of my service. I've had to take my car back to get the sensor check that were just installed. I've had to take my daughter car back bc they put the engine intake filter in wrong and they tried to make us pay for the replacement we refused and they said we will try to straighten they one in there out and reinstall it
AMBER BEERS
4/28/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GRANITEVILLE, SC
Tonya H|2024 Chevrolet Trax
Confirmed Service Customer
5/7/2026
Everyone was really kind and although they were really busy it did not take long at all.
MICHAEL FOWLER
5/12/2026
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
WARRENVILLE, SC
Toy S|2025 Chevrolet Trax
Confirmed Service Customer
5/29/2026
Upon my arrival Josh was so nice and helpful . It only took less then 30 mins for my service.
JOSHUA WILLIAMS
6/3/2026
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
GRANITEVILLE, SC
Adam E|2021 GMC Yukon
Confirmed Service Customer
4/7/2026
Friendly environment to be around..Really nice area to wait..imside or out..
MICHAEL FOWLER
4/10/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
BEECH ISLAND, SC
Mario J|2020 Chevrolet Equinox
Confirmed Service Customer
4/16/2026
Service personnel were courteous
AMBER BEERS
4/17/2026
We appreciate your feedback about our courteous service personnel. It is always our goal to provide a respectful and positive experience. We look forward to assisting you again.
AIKEN, SC
Don V|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
4/23/2026
Great service. I felt blessed.
MICHAEL FOWLER
4/25/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Master Chevrolet, LLC. If you have any further questions, please give us a call. We're always happy to help!
OLAR, SC
FREDA D|2026 Chevrolet Tahoe
Confirmed Sales Customer
5/6/2026
This is my second purchase from your dealership, with an four year span between the two. I traveled over two hours both times to purchase specifically from your dealership because of the response I got the first time when I inquired about a specific car. One of the things I told both Brandon and Will is that it is unusual in this day and age to find the same individuals still present at a business over an extended period of time. They were wonderful to work with both times. It is a testament to your dealership that you have such loyal staff who go above and beyond to make the experience pleasant.
BRANDON B
5/12/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
MONROE, GA
Bethany A|2022 Buick Envision
Confirmed Service Customer
5/13/2026
Professional and timely
MICHAEL FOWLER
5/15/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GROVETOWN, GA
Jenni M|2024 Chevrolet Tahoe
Confirmed Service Customer
5/26/2026
Oil change earlier this year was very quick. Software update last week took about the time they said. Very nice and professional! Would recommend to anyone.
AMBER BEERS
6/1/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
AIKEN, SC
Tom W|2025 Chevrolet Equinox
Confirmed Service Customer
5/29/2026
I always get great service and the staff is always friendly. We purchased our new Equinox there and love it. Thanks
AMBER BEERS
6/2/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
GRANITEVILLE, SC
Mike M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/18/2026
Customer service was excellent and services were rendered as promised. Vehicle was serviced promptly based on the check in time.
JOSHUA WILLIAMS
5/19/2026
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
AIKEN, SC
Leah M|2020 Chevrolet Equinox
Confirmed Service Customer
5/24/2026
My phone will not connect to my car anymore. They looked at it in the bay, and told me what I already knew -- there are no system updates available to resolve this problem. He said that the technician can check if there is another way to update this, for $179.95 but with no guarantee that they would find any. It seems that you should know about this, since I understand that it is a common problem, and either say that you can fix it or you can't. His only additional advice was to sign up for OnStar, which would ultimately cost much more than the above fee. Since my free oil changes were over, I've been going to Firestone to change the oil and rotate the tires. I decided to go to the dealer because I received an offer from GM that said $25 off for a blend oil change and $40 off for full synthetic. Even though you used full synthetic, they said the discount was only $20. With that $20 discount, I paid $15 more than at Firestone, and I didn't get the wheels rotated, which would have cost more. I guess the oil change went fine although it took two hours, but the overall visit was not good.
PIERRE HERRIN
5/29/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns
AIKEN, SC
Coy K|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/1/2026
Josh in the service department was very helpful and easy to work with, my truck broke down while pulling a travel trailer in Colorado, We called masters for advice and Josh helped us find a dealership near where we were camping, the dealership in Montrose Colorado got us back on the road in record time. We got a check engine light on the way home but the truck continued to run fine . I brought the truck to masters once We got home and Josh took care of the NOX error code.
JOSHUA WILLIAMS
6/4/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
AIKEN, SC
Mario J|2026 Chevrolet Colorado
Confirmed Service Customer
6/3/2026
Customer responsive.
AMBER BEERS
6/5/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
AIKEN, SC
JEREMIAH P|2026 Chevrolet Trailblazer
Confirmed Sales Customer
6/18/2026
My experience at the dealership was excellent from start to finish. The staff was professional, knowledgeable, and treated me with respect throughout the entire process. They worked hard to help me find the right vehicle and explained everything clearly without making me feel pressured. I recently purchased a 2026 Chevrolet Trailblazer, and the team made the buying experience smooth and enjoyable. They answered all of my questions, helped me understand the financing options available to me, and made sure I was comfortable with my decision. I appreciate the outstanding customer service and would gladly recommend this dealership to family and friends.
BRANDON B
6/23/2026
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH AUGUSTA, SC
Lisa B|2023 Chevrolet Blazer
Confirmed Service Customer
4/16/2026
Quick, friendly service!
PIERRE HERRIN
4/20/2026
We're glad everything was completed quickly, with friendly service, and to your satisfaction! Thank you so much for your feedback! If you have any further questions, please give us a call. We're always happy to help!
GRANITEVILLE, SC
Anita L|2022 Chevrolet Equinox
Confirmed Service Customer
4/19/2026
I brought my car in for an oil change and tire rotation on my lunch hour, it didn't even take my full lunch hour. Thanks Master Chevrolet service team. Fast, friendly, and professional.
AMBER BEERS
4/20/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
JOHNSTON, SC
Mr. B|2021 Chevrolet Equinox
Confirmed Service Customer
4/22/2026
Service was on time and done quickly.
PIERRE HERRIN
4/23/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
AIKEN, SC
Christopher D|2017 GMC 1500 Sierra
Confirmed Service Customer
5/13/2026
By far the worse dealership experience ive had. Had my motor replaced, and it took over 2 months for services to be rendered. Every time I called it was a different story and a different price. I finally got my truck back only to find out that I had an oil leak so I had to take it back to them for another 2 weeks. I wouldn't recommend anyone bring their vehicle to this dealership not even for an oil change.
AMBER BEERS
5/15/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
HEPHZIBAH, GA
Alan D|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
5/20/2026
Great experience with awesome customer care
MICHAEL FOWLER
5/22/2026
It's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
AIKEN, SC
Wayne K|2023 Chevrolet Colorado
Confirmed Service Customer
5/29/2026
In and out, problem solved quickly and professionally
JOSHUA WILLIAMS
6/2/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
AIKEN, SC
Monty F|2023 Chevrolet Bolt EUV
Confirmed Service Customer
6/19/2026
The staff got us in without an appointment in an emergency flat tire situation. They were helpful, efficient, and courteous. The waiting room is also a nice place to relax as they work.
AMBER BEERS
6/24/2026
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
AIKEN, SC
BRITTANY H|2026 Chevrolet Suburban
Confirmed Sales Customer
4/23/2026
Travis was great, the transaction
TRAVIS T
4/25/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
CHATTANOOGA, TN
Wayne N|2026 Chevrolet Tahoe
Confirmed Service Customer
4/23/2026
Great experience and great people!
AMBER BEERS
4/25/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Master Chevrolet, LLC. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
EVANS, GA
Tom G|2023 GMC Yukon XL 1500
Confirmed Service Customer
4/23/2026
Always knowledgeable, helpful and professional
AMBER BEERS
4/25/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
AIKEN, SC
Charles G|2017 GMC Acadia Limited
Confirmed Service Customer
4/27/2026
Honest and efficient service
MICHAEL FOWLER
4/28/2026
Such straightforward and meaningful feedback is appreciated. Honest and efficient service is what we strive for, and we look forward to helping you again.
AIKEN, SC
Robert A|2025 GMC Canyon
Confirmed Service Customer
4/27/2026
Took days to try and fix problem. Got it back with another issue
PIERRE HERRIN
4/28/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
NORTH AUGUSTA, SC
Wyman B|2017 GMC 3500HD Sierra
Confirmed Service Customer
5/21/2026
Excellent
AMBER BEERS
5/28/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us!
AIKEN, SC
Saren J|2026 Chevrolet Trax
Confirmed Service Customer
5/28/2026
As a new consumer to the dealership I noticed while sitting for the oil change the lady in the window is like cactus nice at a distance but once you approach the window the spikes are present. When I have asked questions about simple things like about how long will the appointment take, where can I find my car or where’s the restroom. She answers condescendingly. I don’t expect her to know that I’m new to the dealership but if I asked the question it’s probably bc I don’t know the answer so I’m trying to get information. She makes me wanna find someone else to ask bc she comes off bothered.
GRANITEVILLE, SC
Richard C|2025 Chevrolet Trax
Confirmed Service Customer
6/22/2026
Everyone did a fantastic job and in good time about 30min. Thanks to all of your staff. R Engasser
AMBER BEERS
6/25/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit.
AIKEN, SC
Daniel L|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/20/2026
Quick and friendly service. I was in and out in no time.
JOSHUA WILLIAMS
5/27/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
TRENTON, SC
Glenda A|2020 Chevrolet Equinox
Confirmed Service Customer
5/25/2026
In and out in less than two hours. Waiting room was comfortable with coffee and snacks offered. Paperwork was presented with exactly the work done on my car. Staff was very pleasant and obviously efficient.
AMBER BEERS
5/29/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
AIKEN, SC
Marie '|2024 Chevrolet Blazer EV
Confirmed Service Customer
6/8/2026
Polite, good communication. I would like an in advance estimate and a full EV charge when its returned. Also, parts not in stock despite having made an appointment in advance is annoying.
MICHAEL FOWLER
6/12/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GLOVERVILLE, SC
Robert H|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/16/2026
Once I got home and parked the truck. Got up the next morning (Saturday) and ran an errand, and parked it agin until Sunday. When I got up Sunday morning, there was at least a quart of oil on the floor of my carport under my truck. Had to take the truck back to the dealership to check the oil leak. I was told they couldn’t find a reason for the leak, only that they took the filter back off checked the sealing surface, reinstalled it and checked for leaks and found none. The dealership should be grateful that I didn’t leave directly from there going out of town, or you would have been liable for a new engine. Thee is no way that the tech checked for leaks before giving me the truck back. Unacceptable!
AMBER BEERS
6/22/2026
Our team has acknowledged this review.
BEECH ISLAND, SC
Nathan S|2014 GMC 1500 Sierra
Confirmed Service Customer
6/23/2026
Work was done well but communication was poor. My appointment was at 9 am they didn’t start my truck until around 4 pm. Had to keep calling to check on it to see what was going on.
AMBER BEERS
6/24/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
AIKEN, SC
James E|2022 Chevrolet Traverse
Confirmed Service Customer
6/23/2026
Everyone was polite and professional
JOSHUA WILLIAMS
6/24/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Master Chevrolet, LLC. If you have any further questions, please give us a call. We're always happy to help!
BEECH ISLAND, SC
Gabriela A|2026 Chevrolet Tahoe
Confirmed Service Customer
2/27/2026
Very fast, very nice people!
AMBER BEERS
2/28/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
GROVETOWN, GA
Michael C|2021 Chevrolet Blazer
Confirmed Service Customer
3/10/2026
From the first impression, driving and Amanda’s greeting and clear scope of work to be done, excellent. In and out in less than an hour!
3/11/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
AIKEN, SC
Adele A|2025 Chevrolet Equinox
Confirmed Service Customer
3/14/2026
Na
3/15/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
NORTH AUGUSTA, SC
Michael F|2014 Buick Enclave
Confirmed Service Customer
4/6/2026
great serviceteam and very professional
MICHAEL FOWLER
4/7/2026
We appreciate your thoughtful compliment about our service team. Your recognition of their professionalism means a great deal, and we look forward to assisting you again in the future.
NORTH AUGUSTA, SC
Mr. C|2026 Chevrolet Equinox
Confirmed Service Customer
4/22/2026
Fast service, and no issues
AMBER BEERS
4/23/2026
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
AIKEN, SC
Chad J|2021 Chevrolet Tahoe
Confirmed Service Customer
5/7/2026
Everybody was amazing especially both Hanna's. You have a great team in place. Keep up the good work!!
JOSHUA WILLIAMS
5/7/2026
Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
AIKEN, SC
Mrs. A|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/7/2026
Service was quick.
MICHAEL FOWLER
5/12/2026
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
AIKEN, SC
Stephen J|2026 Chevrolet Trax
Confirmed Service Customer
5/28/2026
fast and friendly as always
PIERRE HERRIN
6/2/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
NORTH AUGUSTA, SC
Robert L|2021 GMC 3500HD Sierra
Confirmed Service Customer
7/6/2026
Like always the entire dealership treats me with respect and performs professional service!
AMBER BEERS
7/8/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
BEECH ISLAND, SC
Michael L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/18/2026
No one walked around my vehicle with me or raised the hood in my presence upon my arrival as posted in the customer waiting area. It states if that doesn’t happen the next oil change is free. Other than that I have no complaints. Service was quick and reliable.
AMBER BEERS
6/23/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NORWAY, SC
James F|2024 Chevrolet Tahoe
Confirmed Service Customer
7/3/2026
The service department is outstanding and professional. Third time using service department and still very happy with the service department.
AMBER BEERS
7/4/2026
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BEACH ISLAND, SC
Stan J|2012 Chevrolet Silverado
Confirmed Service Customer
7/8/2026
My truck was repaired quickly, professionally & when promised. I am very pleased with the service I received.
JOSHUA WILLIAMS
7/10/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
WARRENVILLE, SC
Douglas M|2025 GMC Sierra 1500
Confirmed Service Customer
7/24/2026
It went well,
AMBER BEERS
7/29/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
BLACKVILLE, SC
Paul S|2024 GMC Sierra 3500 HD
Confirmed Service Customer
7/24/2026
Your Service Team were kind enough to accommodate my urgent same day request and repair my GMC emission that suddenly shut my vehicle down - Thank you!
MICHAEL FOWLER
7/29/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
AIKEN, SC
Danny E|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/31/2026
Courtesy staff fast service
AMBER BEERS
8/4/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
AIKEN, SC
Douglas B|2015 Chevrolet Colorado
Confirmed Service Customer
8/6/2026
I brought my car in for a water pump leak and a bad control arm boot. My car was there for severals days and I never got an up date despite leaving several messages with Pierre H. After several more phone calls I finally got an update telling me my parts were in (Friday). Monday and Tuesday pass, requested updates by phone and never got a call back. I went to the dealership to get answers. I was told water pump was sold to another customer by mistake. It was an I.T. problem not a service problem. When the work was completed on Wednesday, I drove home and discovered the air conditioner no longer worked. It was working when I took it to them. Plus, Master Chevrolet replaced it one year ago. Returned my Chevy Colorado the following day, vehicle is still at the dealer ship today....8 days later...
PIERRE HERRIN
8/12/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
AIKEN, SC
FRANCIS A|2026 Chevrolet Suburban
Confirmed Sales Customer
7/3/2026
Great, friendly professional staff. All questions answered directly. Good looking dealership with lots of inventory. Would definately recommend
TRAVIS T
7/5/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
BEECH ISLAND, SC
ANN W|2026 Chevrolet Tahoe
Confirmed Sales Customer
7/27/2026
William Jones was so knowledgeable and kind. He waited until the end of the day on a Saturday for me to come and buy my Tahoe. Everything was pretty much done on Friday over the phone which made Saturday so easy and exciting.
EDWARD E
7/29/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
MOUNT PLEASANT, SC
Jennifer T|2022 Chevrolet Traverse
Confirmed Service Customer
7/30/2026
No service was done today but the tail light is again full of condensation yet again.
MICHAEL FOWLER
7/31/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
WARRENVILLE, SC
James L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/4/2026
They fixed a problem with one of my tires with a nail in it. They also showed me that I needed to have two filters replaced.
AMBER BEERS
8/6/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
AIKEN, SC
ROBERT D|2026 Chevrolet Tahoe
Confirmed Sales Customer
8/4/2026
Excellent dealership! Professional knowledgeable salesmen that are straight forward and honest. Exceptional finance department with state of the art sales app to streamline sales process. Fast and efficient! I have purchased two Chevys from them in the last 7 months trading my Mercedes CL and ‘2026 BMW X5 for the High Country. This dealership has great service and super 1st year perks! Other dealers should emulate their approach! Great to deal with!!
TRAVIS T
8/6/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
AIKEN, SC
Wayne N|2026 Chevrolet Tahoe
Confirmed Service Customer
8/4/2026
Great service with great people!
AMBER BEERS
8/4/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
EVANS, GA
Marna W|2015 Chevrolet Impala
Confirmed Service Customer
8/9/2026
Easy in, easy out
AMBER BEERS
8/11/2026
Thank you for the great review! We are fully committed to making every dealership visit seamless and enjoyable, and it’s wonderful to know we succeeded. See you again down the road!
AIKEN, SC
William H|2019 Chevrolet Equinox
Confirmed Service Customer
4/17/2026
The cupon for a 4 wheel was not used in preparing my invoice but the coupon for oil and filter was. Was this just a slip-up or I was not eligible. Friendly employees Appreciated the ride home and back in your van. Thanks, Bill & Pat
PIERRE HERRIN
4/18/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GRANITEVILLE, SC
Charles F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/13/2026
It took one hour just for an oil changed with and appointment.
AMBER BEERS
5/15/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
YULEE, FL
Mary J|2020 Chevrolet Equinox
Confirmed Service Customer
6/9/2026
My appointment was done in a timely manner.
JOSHUA WILLIAMS
6/12/2026
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
AIKEN, SC
Wanda S|2022 Chevrolet Trax
Confirmed Service Customer
6/17/2026
Excellent service as always.
JOSHUA WILLIAMS
6/23/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AIKEN, SC
Walter W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/29/2026
Very professional staff. Serviced my truck in good time. Very satisfied.
AMBER BEERS
7/1/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
AIKEN, SC
Ashley S|2026 Chevrolet Tahoe
Confirmed Service Customer
8/14/2026
Staff were super friendly! They got my vehicle in and out quickly.
AMBER BEERS
8/16/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
TRENTON, SC
Larry T|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/19/2026
Our experience was good just not what we wanted to be doing on a truck with only 42,000 miles on it. This experience went well. PIERRE was wonderful. Praying that this will be the answer to the problem. The only thing that didn't get reset is the crash sensor. PIERRE told me to go to the settings to fix it. It didn't turn the light off. Then we checked the fuse. It was fine. So Pierre let us know what else to do please. I don't like having a light on when there is nothing wrong on a 3 year old truck.
PIERRE HERRIN
8/21/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WILLISTON, SC
JULIE H|2026 Chevrolet Trax
Confirmed Sales Customer
6/9/2026
Perfect team!
TRAVIS T
6/11/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
NORTH AUGUSTA, SC
David K|2026 Chevrolet Colorado
Confirmed Service Customer
6/17/2026
Service was outstanding!
PIERRE HERRIN
6/23/2026
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AIKEN, SC
Mr. J|2025 Chevrolet Trax
Confirmed Service Customer
6/17/2026
Everyone was very friendly and helpful. my service appointment was @ 4pm and i was out the door by 4:45.
AMBER BEERS
6/23/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
AIKEN, SC
Gregory B|2024 Buick Encore GX
Confirmed Service Customer
7/10/2026
well I was in and out and the service was great, my car is running great.
PIERRE HERRIN
7/11/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
AIKEN, SC
BRYAN W|2026 Chevrolet Equinox
Confirmed Sales Customer
7/23/2026
We had an excellent experience at Master Chevrolet. David was a great salesman who listened to our needs and worked with us well!
DAVID D
7/24/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
NORTH AUGUSTA, SC
JIMMIE J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/6/2026
Everything and, everyone was great. Everyone was very helpful. Great experience.
BENJAMIN B
8/6/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
AIKEN, SC
MICHAEL B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/6/2026
Friendly, knowledgeable, very helpful.
TRAVIS T
8/7/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
NORTH AUGUSTA, SC
Wayne N|2020 Chevrolet Colorado
Confirmed Service Customer
8/12/2026
Great job as always!
AMBER BEERS
8/17/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
BEECH ISLAND, SC
Jimmie L|2026 Chevrolet Silverado 1500
Confirmed Service Customer
8/30/2026
Everyone did an excellent job. Very courteous. Service is excellent.
AMBER BEERS
9/1/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
AIKEN, SC
Michelle R|2026 Chevrolet Trax
Confirmed Service Customer
7/1/2026
Excellent and fast
AMBER BEERS
7/2/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Master Chevrolet, LLC. If you have any further questions, please give us a call. We're always happy to help!
MORGAN CITY, LA
Maria E|2021 Chevrolet Equinox
Confirmed Service Customer
7/2/2026
I got an appointment on short notice and the service was quick
AMBER BEERS
7/3/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
AIKEN, SC
William K|2024 Chevrolet Colorado
Confirmed Service Customer
7/15/2026
Courteous and professional service.
AMBER BEERS
7/21/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Aiken, SC
Jacqueline M|2020 Chevrolet Equinox
Confirmed Service Customer
7/26/2026
All went well, but it was a little pricy!
AMBER BEERS
7/28/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
AIKEN, SC
Jennifer W|2023 Buick Envision
Confirmed Service Customer
8/1/2026
Quick friendly service in and out!
PIERRE HERRIN
8/3/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GRANITEVILLE, SC
Greg S|2007 Chevrolet Silverado
Confirmed Service Customer
8/24/2026
Communication wasn’t good as I would like it. It was several days after the scheduled appointment until I got a quote. The truck seems to work.
PIERRE HERRIN
8/26/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
MONETTA, SC
Daniel M|2022 Chevrolet Camaro
Confirmed Service Customer
9/18/2026
Everything went great. They showed me the air filters that needed to be changed but I respectfully declined. I went home to change them out myself and noticed that there were leaves in the filter box and cabin air filter cover wasn't on properly. In my opinion, they could've at least removed the debris from the filter box
PIERRE HERRIN
9/19/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
AIKEN, SC
Michael L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/28/2026
I went in for oil change and tire rotation. The oil change was done but the tire rotation was not. I know this because I took a cap off one of the valve stems and the tire was in the same position when the job was completed. The tires also had a lock nut on each tire and he didn’t ask for the lock socket. So I paid for an incomplete job. Thus the poor rating.
PIERRE HERRIN
9/30/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
NORWAY, SC
James E|2022 Chevrolet Traverse
Confirmed Service Customer
7/24/2026
People were polite and professional
PIERRE HERRIN
7/29/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
BEECH ISLAND, SC
MICHAEL P|2026 Chevrolet Traverse
Confirmed Sales Customer
8/12/2026
Great experience with a great sales team and no pressure.
JACOB J
8/17/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
APPLING, GA
Herbert B|2025 Chevrolet Tahoe
Confirmed Service Customer
9/25/2026
Service department is excellent
KATHERINE FORTUNATO
9/26/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Master Chevrolet, LLC. If you have any further questions, please give us a call. We're always happy to help!
NORTH AUGUSTA, SC
JAMEY C|2026 Chevrolet Trax
Confirmed Sales Customer
8/14/2026
Great people to work with
BRANDON B
8/16/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
SUPPLY, NC
JENNIFER S|2026 Chevrolet Equinox
Confirmed Sales Customer
8/17/2026
Brandon was honest, and very helpful and communicative throughout the process!
BRANDON B
8/19/2026
We truly appreciate your kind rating and feedback. Knowing that we delivered a great experience is incredibly rewarding for our team. Please let us know if there's anything we can do to help with your vehicle in the future.
LEXINGTON, SC
Serina M|2024 Chevrolet Trailblazer
Confirmed Service Customer
8/21/2026
Everything was good
AMBER BEERS
8/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AUGUSTA, GA
Amanda K|2024 Chevrolet Blazer
Confirmed Service Customer
9/13/2026
Very nice
AMBER BEERS
9/15/2026
Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.
JACKSON, SC
Robert P|2022 GMC Yukon XL
Confirmed Service Customer
9/28/2026
Help was great
KATHERINE FORTUNATO
9/30/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Master Chevrolet, LLC. If you have any further questions, please give us a call. We're always happy to help!
CLARKS HILL, SC
Tyler H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/29/2026
Great customer service
PIERRE HERRIN
9/30/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
WILLISTON, SC
Christine H|2026 Chevrolet Equinox
Confirmed Service Customer
9/29/2026
I’ve always been happy with the service that I get from your dealership.
PIERRE HERRIN
9/30/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit.
GRANITEVILLE, SC
Crystal R|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/26/2026
Quick service and friendly staff.
AMBER BEERS
6/27/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Master Chevrolet, LLC. If you have any further questions, please give us a call. We're always happy to help!
SUMMERVILLE, SC
Diana Y|2023 GMC Sierra 1500
Confirmed Service Customer
7/20/2026
Courteous and mindful of the customer's time by expediting the process as efficiently and professionally as possible.
PIERRE HERRIN
7/21/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
WINNSBORO, SC
Mr. E|2025 Chevrolet Colorado
Confirmed Service Customer
8/11/2026
Good work and efficient. The cashier explains all work and pricing. I’ve had a good experience here
PIERRE HERRIN
8/12/2026
Thank you for your thoughtful review. Providing exceptional service to every customer is always our goal, and we're pleased to know we met your expectations. If any questions come up, we're always here to help.
HEPHZIBAH, GA
MICHAEL S|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/25/2026
A happy, easy purchase. Salesperson William Jones was helpful, start to finish, and the staff in general were a pleasure to deal with. I've bought many cars in my life, but this was one of the best experiences.
EDWARD E
8/27/2026
Your trust in our team is the highest compliment we could receive. Thank you for taking the time to share your experience with the community. Please reach out whenever we can be of service.
AIKEN, SC
DONALD G|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/25/2026
I had a very good purchase experience. Jacob Johnson salesman was excellent. Good phone and interpersonal skills. Business like, thorough and clear communication - but also friendly. He volunteered to follow me home with my new car. Mr. Parrot in finance was great too. Best experience had in signing paperwork with the gadgetry. Having the extra unexpected perks (i.e., free oil changes, dent repair, etc) was a bonus surprise. Never had a General Manager greet me, thank me for business either. 5 Star Service, highly recommend.
JACOB J
8/27/2026
Hello! Your feedback truly motivates us and strengthens our dedication to providing exceptional care. We greatly appreciate your recommendation and are delighted to have gained your trust. Thank you once again for sharing your positive experience with others. Have a fantastic day!
LEXINGTON, SC
His(c)-550 H|2026 Chevrolet Tahoe
Confirmed Service Customer
9/24/2026
They really take good care of their customers
KATHERINE FORTUNATO
9/26/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
AIKEN, SC
Mr. T|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/5/2026
Katie Fortunato is a great Service Writer. She listened to my story, and did not argue with me about it. She was professional, and very polite. My problem was communicated to the technician who promptly fixed the problem. What an improvement over my last experience at Master Chevrolet. I will come back as long as she is there.
KATHERINE FORTUNATO
10/7/2026
Thank you for the great feedback! Our team is committed to making every visit a positive one, and it's rewarding to hear that your experience reflected that commitment. We look forward to seeing you again down the road.
AIKEN, SC
Walter W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/28/2026
Great service. Nice people!
AMBER BEERS
9/30/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Master Chevrolet, LLC. If you have any further questions, please give us a call. We're always happy to help!
AIKEN, SC
JOHN S|2026 Chevrolet Equinox
Confirmed Sales Customer
8/30/2026
Great buying experience. Travis White and William Schaeffer were great to work with in making the purchase of my chosen Chevrolet Equinox. I highly recommend Master Chevrolet - Aiken, SC
TRAVIS T
9/1/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
EVANS, GA
Sue-Ann S|2003 Chevrolet Suburban
Confirmed Service Customer
8/31/2026
I like coming to Masters Chevrolet for our vehicle oil changes. They do an inspection of the vehicle to let us know what needs to be taken care of.
PIERRE HERRIN
9/1/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit.
SPRINGFIELD, SC
Gtrout54@gmail.com G|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
9/24/2026
Service department charged me for repairs that were not completed correctly. Accused me of intentionally damaging my vehicle to blame them. Then told me they would not accommodate me in anyway to fix their mistakes and called me a liar
PIERRE HERRIN
9/29/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BARNWELL, SC
James T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/25/2026
very good service dept
AMBER BEERS
9/26/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Master Chevrolet, LLC. If you have any further questions, please give us a call. We're always happy to help!
BARNWELL, SC
Alberto A|2019 Buick Envision
Confirmed Service Customer
6/17/2026
It was so nice to experience the wonderful service you provide for my car; it was exactly as Ben described when I purchased it. Thanks!
MICHAEL FOWLER
6/17/2026
We’re so glad to hear your experience was excellent—feedback like this drives us to keep raising the bar every day.
AIKEN, SC
SHIRLEY H|2026 Chevrolet Equinox
Confirmed Sales Customer
6/28/2026
Everyone was helpful and professional. Ben explained how different gadgets worked on the car I did not understand.
BENJAMIN B
6/30/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
WAYNESBORO, GA
James F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/7/2026
Not Very honest and on point with customer care left mess in my new truck and never fixed issues when it was sent back .Master gmc is the best love that lot the gm here should look for another job.He can't admit or apologize for his mistakes instead tries to blame customer not professional. Pride and integrity goes a long way
MICHAEL FOWLER
7/9/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
AUGUSTA, GA
Alexis B|2019 Chevrolet Corvette
Confirmed Service Customer
7/24/2026
My experience with the Service department at Master Chevrolet has been phenomenal! When I ask questions about my vehicle I always receive the correct answers to help me on how to maintain my vehicle. Without a doubt, I’ve been extremely satisfied with the service. Pierre has been an amazing guidance throughout my 1 year Corvette journey. Thanks Pierre and to the service guys down at Master Chevrolet! You all do a fantastic job! 😊 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️😉
PIERRE HERRIN
7/29/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
AIKEN, SC
Keith G|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/24/2026
Repairs made and Good communication
AMBER BEERS
7/29/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LAURENS, SC
Larry C|2026 Chevrolet Colorado
Confirmed Service Customer
8/13/2026
Great service as always.
AMBER BEERS
8/15/2026
Thank you for taking the time to leave us a review. Customer satisfaction remains our highest priority, and we're thrilled to know you had a positive experience. We look forward to welcoming you back whenever you need us.
AIKEN, SC
Harold G|2023 GMC Sierra 1500
Confirmed Service Customer
9/18/2026
Great experience, they really helped my wife out when she took my truck there to have the bumper adjusted and the fuel pump went out. They took care of the problem and took good care of my wife. Gave her a loner to get home.
KATHERINE FORTUNATO
9/19/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BARNWELL, SC
Adam E|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/5/2026
On time the first time...
KATHERINE FORTUNATO
10/7/2026
Thank you for the great feedback! Our team is committed to making every visit a positive one, and it's rewarding to hear that your experience reflected that commitment. We look forward to seeing you again down the road.
BEECH ISLAND, SC